Read our blog post on MassChallenge about the “Wheel of Reciprocity” and why creating mutual value is critical to strengthening relationships.
There are so many online groups, forums and networks that trying to be monitor all of
them yourself is a fruitless endeavor.
Be where the issues will blow up.
While social media management should not necessarily be controlled by an intern there is value in having as many eyes as possible keeping track of the discussions happening around your product so long as they know who to report issues to. Continue reading